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CUSTOMER CASE STUDY • PHARMACY & HEALTHCARE

Eliminating Expired Stock Losses & Automating Schedule Drug Audits Across 3 Chemist Outlets

How a multi-outlet pharmacy chain enforced First-Expiry First-Out (FEFO) dispensing, automated batch expiry notifications, and passed drug inspector audits effortlessly with InventoryPlus.

Client Profile
Lifeline Pharmacy & Medical Dispensary Group

Deployment Scale
3 Retail Pharmacies + 1 Clinical Distribution Hub

Key Innovation
Batch FEFO Dispensing + Schedule H/H1 Drug Compliance Register

Total ROI
99.4% Reduction in Expired Stock

⚠️

The Operational Challenge

Managing over 15,000 pharmaceutical SKUs across multiple manufacturers, the dispensary group was losing significant revenue to unreturned expired drugs and struggling with statutory compliance:

  • Heavy Losses on Expired Medicines: Due to poor inventory rotation, older medicine batches remained hidden in drawers until expiration, when suppliers refused returns.
  • Manual Schedule Drug Registers: Pharmacists spent 2 hours daily maintaining physical prescription registers for Schedule H, H1, and X drugs to comply with drug inspector audits.
  • Doctor & Patient Traceability: Tracking prescribing doctors, patient phone numbers, and specific drug batch lots during recalls was impossible with their legacy billing software.
  • Multi-Store Drug Allocation: When one outlet faced a critical antibiotic shortage, staff had no live visibility into near-expiry stock lying in sister branches.
✅

The InventoryPlus Solution

InventoryPlus deployed healthcare-specific pharmaceutical management with batch-aware POS billing:

  • Automated FEFO (First-Expiry First-Out): At checkout, InventoryPlus automatically selects and prompts cashiers with the nearest-expiry batch to prevent older stock from lingering.
  • 30/60/90 Day Expiry Alert Dashboards: Automated color-coded alerts notify store managers of upcoming expiring batches in time to arrange supplier returns or markdown sales.
  • 1-Click Statutory Drug Registers: Mandatory prompt for Doctor Name and Patient Contact when dispensing Schedule H/X medications, compiling audit-ready compliance reports instantly.
  • Inter-Branch Near-Expiry Redistribution: Central dashboard identifies slow-moving batches in Outlet A and schedules automated transfer to high-demand Outlet B.
VERIFIABLE OUTCOMES

Measured Business Results & ROI

99.4%
Expired Medicine Loss Reduction
Saved over ₹4.8 Lakhs annually by returning expiring medicines within the vendor claim window.
100%
Drug Inspector Audit Pass Rate
Flawless compliance reporting with digital Schedule H1 logs produced in seconds.
0 Errors
Zero Dispensing of Recalled Lots
Instant batch lot blocking prevents accidental sale of recalled or expired vials.
15,000+
Medicine SKUs Tracked
Full batch, composition, and dosage instructions printed cleanly on A5 and thermal bills.
“

In a pharmacy, selling an expired medicine is not just a financial loss—it's a critical patient safety risk. InventoryPlus FEFO logic ensures our cashiers always dispense the correct batch first. The Schedule Drug register alone has saved our team hundreds of hours of manual paperwork.

Dr. Meera Nambiar
Chief Pharmacist & Director, Lifeline Pharmacy Group

Verified Customer

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